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Multi-Factor Authentication (MFA) enhances the security of your TSC account by requiring an additional verification step beyond your password.
***NOTES***
a. If you currently have MFA set up on your account, but are no longer able to use it, you will need to reset your MFA before setting up the authenticator app.
Some examples of changes that would require an MFA reset:
- You have previously set up MFA on a device you're no longer using
- You removed the account from authenticator
- You deleted the authenticator app
To reset your MFA, go to the IT Help Page and click the automated assistant in the lower right hand corner of the page. Click "2 Factor Authentication Reset" and follow the prompts.
b. When setting up the authenticator app, DO NOT sign into the app; instead, follow the instructions below.
c. If you already have the authenticator app installed, skip steps 3 - 7. Instead open the authenticator app before following these instructions and keep it open until you are finished setting it up.
d. If your TSC account appears on the authenticator app, remove the account before following these instructions, and skip steps 3 - 7. For instructions on removing the account, go to How to Remove an Authenticator Account
1. On your device, open a browser and go to https://mysignins.microsoft.com/security-info and sign-in with your TSC credentials.
2. Tap Add method
3. On the Keep your account secure menu, Tap Download now
Note: Once you tap Download now, you will be taken to the Google Play or Apple App store. Download the Authenticator app
4. On the Data Privacy menu, Tap OK
5. On the Set up passwordless sign-in for your personal Microsoft account menu, Tap SKIP
6. On the Protect all your online accounts, like GitHub, LinkedIn, Dropbox, and more menu, Tap SKIP
7. On the Here for Work? menu, Tap SKIP
8. Go back to your browser. On the Start by getting the app menu, tap Next.
9. On the Setup your account in the app menu, tap Pair your account to the app by clicking this link.
10. Go back to your browser. In the Setup your account in the app menu, tap Next.
11. Take note of the 2 digit code shown on screen.
12. Select the Approve sign-on? pop-up OR go back to the Microsoft Authenticator app.
13. In the Microsoft Authenticator app, enter the 2 digit code.
14. Tap Yes.
15. On the Notification approved menu, tap Next.
16. For information on how to approve a request on your Microsoft Authenticator App, click the following link: https://tickets.tsc.fl.edu/TDClient/1912/Portal/KB/ArticleDet?ID=147698