Use Office 365 Email with two-step verification in the Mail for Android App

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These instructions are for adding your TSC Office 365 email account with two-step verification to the Mail app on an Android device.

***Please Note: If you already have your TSC email set up on the Mail app on your Android device, you'll first need to remove your existing account. If not, you can skip to the instructions for Setting up Mail for Android with two-step verification for Office 365.

Remove your existing Mail Account:

1. On your Android device, tap to open the Settings app

2. Tap Accounts and backup

3. On the Accounts and backup menu, Tap Accounts

4. Tap on your TSC email account, commonly named Exchange

5. On the Exchange menu, Tap Remove account

6. You will be prompted to confirm the deletion. Although the data is being removed from your phone, your Mail, Contacts, Calendars, Reminders, and Notes are saved to your Office 365 account and will sync back to your phone when you re-add the account

6. Once you press Remove account, you will be returned to the list of your accounts, you have successfully removed your Exchange account from your Android device.

Setting up Mail for Android with two-step verification for Office 365

1. Navigate to Settings, and tap Accounts and backup

2. On the Accounts and backup menu, Tap Accounts

3. On the Accounts menu, Tap Add account

4. On Add account menu, Tap Exchange

5. Enter your TSC email address and Tap Next

6. This will redirect you to the TSC sign-in page, where you will enter your TSC password. Then, tap Sign In

7. Because of enrollment in two-step verification, you will see a security prompt. The method that you see will depend on what you have set-up as your authentication method. Depending on the method, follow the prompts on the screen.

 

8. Finish setting up your email by tapping Next

9. On the Your account is ready to go! screen, tap Done

You are now ready to use Mail for Android.

 

Details

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Article ID: 107420
Created
Tue 5/12/20 10:42 AM
Modified
Sat 6/29/24 6:30 AM