How to un-forward Your Office Phone with Avaya IX Workplace

Abstract:

This article explains how to turn off call forwarding in Avaya IX Workplace. When your office phone is forwarded, your profile picture icon will display a blue arrow.

Instructions:

1. Check Profile Icon:
   Your profile picture icon will have a blue arrow indicating that your office phone has been forwarded. Click your profile picture.

2. Turn Off Forwarding:
   Toggle the Forward Calls button to turn it off.

3. Exit to Main Menu:
   Click Done to exit and return to the Avaya IX Workplace main menu.