How to Access Security Awareness Training

Abstract:

This article explains how to access and complete the KnowBe4 Security Awareness Training course. The training lasts 30–60 minutes and includes a 10-question assessment at the end.

Instructions:

  1. Access the Training Site:
    Click the link: Security Awareness Training.

  2. Sign in via Microsoft:

    • Enter your TSC email address and click Next.
    • Enter your TSC password and select Sign in.

  3. Start the Course:
    On the My Training page, click Start Course.

  4. Launch the Assignment:
    If prompted, note that your assignment has been launched in a new window.

  5. Read the Content Disclosure:
    Click Close.

  6. Navigate the Training:

    • Click Next to proceed through the course.
    • Use the upper-left menu icon to open navigation options:
      • Script tab: View audio script
      • Resources tab: Download course resources
      • Glossary tab: View training-related definitions
    • Use PREV/NEXT buttons to move between screens.
    • Click the circular arrow to replay the current screen.
    • Click Pause to stop the video.
    • To save your place, close your browser when stepping away.
      (Leaving the browser open will not save your progress.)

  7. Complete the Assessment:
    After receiving a passing score, click Complete Training.

  8. Print Certificate (Optional):

    • Click Print to print your Certificate of Achievement.
    • To record your training results, close your browser window when finished.

Important Notes:

  • If you encounter any problems, contact the Information Technology Help Desk at (850) 201-8545.
  • Always close your browser when stepping away or after completing the course to ensure progress is saved.
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