A loan servicer is a company that we assign to handle the billing and other services on your federal student loan on our behalf, at no cost to you. Your loan servicer will work with you on repayment options (such as income-driven repayment plans and loan consolidation) and will assist you with other tasks related to your federal student loans.
Keep your contact information up to date so your loan servicer can help you stay on track with repaying your loans. If your circumstances change at any time during your repayment period, your loan servicer will be able to help.
Find your servicer by logging in below and visiting your My Aid page!
Log In | Federal Student Aid
Loan Servicer Assignment
We will assign your loan to a loan servicer after your loan amount is first disbursed (paid out). Your loan servicer will contact you after that.
Identifying Your Servicer
The following are loan servicers for loans that the U.S Department of Education (ED) owns. To find out who your loan servicer is,
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visit your account dashboard and scroll down to the “My Loan Servicers” section, or
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call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
Whom to Contact for Loan Information
If your loan is for the current or upcoming school year, contact your school’s financial aid office directly for information about
Only your school's financial aid office can provide this information.
If your loan was disbursed in a past school year and you’re still in school, keep your contact information up to date with your school and contact your loan servicer when you
If you’re no longer in school, contact your loan servicer when you
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change your name, address, or phone number;
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need help making your loan payment;
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have a question about your bill; or
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have other questions about your student loan.