How to Connect to VPN with PaloAlto GlobalProtect (First-Time Setup)
Note: These steps are for first-time setup only. If the GlobalProtect client is not installed on your device, contact the IT Helpdesk at +1 (850) 201-8545.
Setup Instructions
- Access System Tray
Locate the small upward arrow (^) on the bottom-right corner of your Windows taskbar and click it to reveal hidden icons.
- Launch GlobalProtect
Find and select the GlobalProtect icon — it looks like a grey globe.
- Start Configuration
When the GlobalProtect window opens, click Get Started.
- Enter VPN Address
In the field labeled Domain or IP, type:
vpn.tsc.fl.edu
Then click Connect.
- Connection Process
Wait for GlobalProtect to initiate the connection.
- Login Credentials
Enter your TSC email address and password when prompted.
- Authentication
Complete any additional authentication steps required (e.g., multi-factor authentication).
- Open GlobalProtect Automatically
When prompted, check the box to always open GlobalProtect and click Open.
Important: If you skip this checkbox, you’ll be prompted every time you connect.
- Connected
Once authenticated, you’ll be connected to the VPN and can access secure resources.
Disconnecting from VPN
- Open GlobalProtect Again
Launch the GlobalProtect client as before.
- Access Menu
Click the menu icon in the top-right corner of the GlobalProtect window.
- Disconnect
Select Disconnect to end your VPN session.