Getting Started with Avaya IX Workplace on Windows

Abstract:

This article explains how to install and configure the Avaya IX Workplace application on a Windows device. The app allows you to use your TSC phone services on your computer.

Instructions:

Install the Application

1. Get the Windows App:
   Download the Avaya IX Workplace application for Windows 10.

2. Navigate to the Installation File:
   Locate the downloaded installation file.

3. Double-Click the Installation File:
   Open the installer by double-clicking the file.

4. Click Next:
   Begin the installation process.

5. Accept the EULA:
   Read and accept the End User License Agreement (EULA), then click Next.

6. Click Next:
   Continue through the setup screens.

7. Click Next Again:
   Proceed to the next step.

8. Choose Language:
   Select your preferred language and click Next.

9. Click Install:
   Start the installation (requires local Administrator privileges).

10. Click Finish:
    Complete the installation process.

Configure the Application

11. Click Configure My Account:
    Open the app and select Configure my account.

12. Enter Your Email Address:
    Provide your TSC email address.

13. Enter Credentials:
    Enter your TSC email address and password.

14. Complete the Quick Tutorial:
    Follow the on-screen tutorial to finish setup.